All initial orders have an additional $250.00 initiation fee per location. The charge is made automatically by the system, but the customer must indicate at the time of purchase, the number of locations that are interested in the service.
| P1-Queue Management System Starter | P2-Queue Management System Business |
P3-Queue Management System Appointments |
P4 Queue Appointments + Survey | |
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| Queue Management System |
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| Turn Status by Web or Phone. |
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| Custom Fields |
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| Walk in and Remote Customers |
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| Updated repository of visitors' cell phones |
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| Statistics on services, waiting times and service times |
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| Friendly and configurable system for any office |
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| Manage unlimited queues, services and stations |
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| Handles calls in order of arrival, sequential |
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| Handles calls in order of arrival, sequential, alternating, priority, referrals, summons |
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| Allows funtinality to register no-shows |
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| Allows to set the target waiting time per queue and target time per service offered |
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| Video Call Available ($50 per user) |
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P1-Queue Management System Starter |
P2-Queue Management System Business |
P3-Queue Management System Appointments |
P4 Queue Appointments + Survey |
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| Electronic appointment system |
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Allows the Client to request the most convenient dates and times for him/her, within the office availability. |
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| Offices
can define available slots based on their staffing levels |
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| As people select their appointments, the number of available spaces is automatically reduced |
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| Custom Fields |
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| Walk in and Remote Customers |
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| Provides appointment data and statistics, covering all appointment-related processes from start to finish |
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| Allows you to know in advance
who is scheduled to come to your office |
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| Notifications are sent. Appointment coordination and reminders are sent. |
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| Notifications are sent by email or text. Appointment coordination and reminders are sent. |
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| Allows cancellation of appointments individually or in batches. |
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| Appointment utilization reports by month. You can see the available spaces vs. used spaces. |
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| Indicates
to the user the documents that he/she will need for the procedure to be performed. |
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| Indicates to the user the documents that he/she will need for the appointment |
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| Appointment report per day |
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P1-Queue Management System Starter |
P2-Queue Management System Business |
P3-Queue Management System Appointments |
P4 Queue Appointments + Survey |
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| Allows that once the person leaves the office, a notification with the indicated survey is sent to him/her |
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| Can be answered by a
regular 'Web Browser' or via cell phone |
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| Relates the results of the
survey to the service offered. You can know the waiting time you had, service time and the person who attended you |
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| For each question where the answer is deficient, an email is sent notifying the corresponding person of the question, the answer, the shift number, waiting time, service time, and the technician who provided the service |
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| Allows the office to configure
the type of question and the content of the questions |
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| Provides for multiple
choice, two-choice (Yes/No), multiple choice and open-ended questions |
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| Provides reports for viewing survey statistics |
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P1-Queue Management System Starter |
P2-Queue Management System Business |
P3-Queue ManagementSystem Appointments |
P4 Queue Appointments + Survey |
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| All current reports with the day's data. |
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| Employee status |
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| People on standby |
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| Dashboard by office - people - employees |
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| Statistical Summary |
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| Current list by row |
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| Current list by service |
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| All historical reports that shows data from previous days to yesterday |
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| Dashboard by office - people - times |
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| Persons not present. |
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| Employee history |
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| Break times |
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| All multi office Reports that allow you to compare offices with each other. |
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| Appointments: Reports on appointments |
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| Comparison report of available spaces vs. coordinated appointments |
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| Appointments report by status |
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| Survey: Reports related to surveys |
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| Statistical data to export to excel for Pivot Table Analysis |
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| Graphical and statistical data |
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P1-Queue Management System Starter |
P2-Queue Management System Business |
P3-Queue Management System Appointments |
P4 Queue Appointments + Survey |
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Customized Branding |
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| EMAIL Notification |
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| Chat Support |
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| Ticket support |
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| Dedicate Account Manager (Apply for 10+ Locations) |
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| Online Product training |
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