*Note:

All initial orders have an additional $250.00 initiation fee per location. The charge is made automatically by the system, but the customer must indicate at the time of purchase, the number of locations that are interested in the service.


Prices are per location with unlimited users. Customer must indicate, at the time of purchase, the number of locations interested in the service.


For purchases made in Puerto Rico, the 11.5% tax will be applied to the price of the monthly and/or annual plans per location. A the initial installation charges will not be subject to the 11.5% IVU tax.


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Compare Plans And Features




Queue Management System


P1-Queue Management System Starter P2-Queue Management System Business P3-Queue
Management System Appointments
P4 Queue Appointments + Survey
Queue Management System

Turn Status by Web or Phone.

Custom Fields

Walk in and Remote Customers

Updated repository of visitors' cell phones

Statistics on services, waiting times and service times

Friendly and configurable system for any office

Manage unlimited queues, services and stations

Handles calls in order of arrival, sequential

Handles calls in order of arrival, sequential, alternating, priority, referrals, summons

Allows funtinality to register no-shows

Allows to set the target waiting time per queue and target time per service offered

Video Call Available ($50 per user)





Appointments



P1-Queue
Management System Starter
P2-Queue
Management System Business
P3-Queue
Management System Appointments
P4 Queue
Appointments + Survey
Electronic appointment system

Allows the Client to request
the most convenient
dates and times for
him/her, within
the office availability.

Offices can
define available slots
based on their
staffing levels

As people select
their appointments,
the number of available spaces
is automatically reduced

Custom Fields

Walk in and Remote Customers

Provides appointment data
and statistics, covering all appointment-related
processes from start to finish

Allows you to know in advance
who is scheduled to come to your office

Notifications are sent.
Appointment coordination and reminders are sent.

Notifications are
sent by email or text.
Appointment coordination and reminders are sent.

Allows cancellation of
appointments
individually or in batches.

Appointment utilization
reports by month. You can see the
available spaces vs. used spaces.

Indicates to the
user the documents
that he/she will need for
the procedure to be performed.

Indicates to the user the documents that he/she will need for the appointment

Appointment report per day




Survey


P1-Queue
Management System Starter
P2-Queue
Management System Business
P3-Queue
Management System Appointments
P4 Queue
Appointments + Survey
Allows that once the person leaves the office,
a notification with the indicated
survey is sent to him/her

Can be answered by a regular
'Web Browser' or via cell phone

Relates the results of the
survey to the service offered.
You can know the waiting
time you had, service
time and the person who attended you

For each question where the
answer is deficient, an email
is sent notifying the corresponding
person of the question,
the answer, the shift number,
waiting time, service time, and the technician who provided the service

Allows the office to configure
the type of question and the
content of the questions

Provides for multiple choice,
two-choice (Yes/No),
multiple choice and open-ended questions

Provides reports for viewing survey statistics




Real Time Reporting


P1-Queue
Management System Starter
P2-Queue
Management System Business
P3-Queue
ManagementSystem Appointments
P4 Queue
Appointments + Survey
All current reports with the day's data.

Employee status

People on standby

Dashboard by office - people - employees

Statistical Summary

Current list by row

Current list by service

All historical reports that shows data from previous days to yesterday

Dashboard by office - people - times

Persons not present.

Employee history

Break times

All multi office Reports that allow you to compare offices with each other.

Appointments: Reports on appointments

Comparison report of available spaces vs. coordinated appointments

Appointments report by status

Survey: Reports related to surveys

Statistical data to export to excel for Pivot Table Analysis

Graphical and statistical data




Customer Success


P1-Queue
Management System Starter
P2-Queue
Management System Business
P3-Queue
Management System Appointments
P4 Queue
Appointments + Survey

Customized Branding

EMAIL Notification

Chat Support

Ticket support

Dedicate Account Manager (Apply for 10+ Locations)

Online Product training